White Oak may collect personal information relating to you in your course of business with us, including where you provide us with such personal information through the “Contact Us” portal of this Website. We may also collect information regarding your usage patterns of this Website and make use of cookies while doing so (see below). Occasionally, we may also collect personal information from visitors to this Website (for example, if they participate in market research surveys or other similar activities) and/or individuals who participate in contests, promotions or events organised by White Oak (whether such participation is done online, over the telephone or in person at one of our branches).

All such personal information will be collected, used and/or disclosed by White Oak for the following purposes:

Facilitating access to this Website

  • Providing all information requested or purportedly requested by you;
  • Responding to enquiries made or purportedly made by you, including to request for more information where required;
  • Research and analysis purposes (including market research);
  • Notifying and/or advising you of products and/or services which may be of interest to you (which shall include the sending of marketing and promotional materials);
  • Complying with any applicable rules, laws or regulations, regulatory policies, guidelines or industry codes, judgment, orders, directions or requests issued by any court, legal or regulatory bodies including rules and regulations relating to anti-money laundering and countering the financing of terrorism and the carrying out of audit checks, surveillance and investigation; and
  • Any purposes directly related to one or more of the above (collectively the “Purposes”)

White Oak may also disclose such information to related and/or associated companies, affiliates, delegates, trustee(s), business partners, and/or service providers, or any third party and/or agents (including outsourcing agents and data processors), any and all governmental and/or quasi-governmental departments and/or agencies, regulatory and/or statutory bodies, any court and/or officer of the court , provided that such disclosure is for the Purposes, any other purpose for which your personal data was to be disclosed at the time of its collection and which was made known to you, or otherwise permitted under the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore.

All such personal information may be retained even after any relation between you and White Oak has ceased for as long as is necessary for any legal or business purpose. Your personal data may be transferred to locations outside Singapore and will hence be subject to laws applicable in those locations. Please contact the Data Protection Officer, Francis Tan of White Oak by [email protected] if you have any enquiries, comments or suggestions about the collection, use and/or disclosure of your personal data as described under these Terms and Conditions.